The short version

Postroom has no user accounts. There is no signup, no name, no password, and no profile. It reads the mailbox you sign it in to, and it keeps what it reads on your own devices.

Two parts of the Application are worth understanding separately, because they have different data footprints:

1. The app itself. Your mail is fetched from your mail provider straight to your device and stays there. The sorting happens on your own devices. Nothing about your use is sent to the Service Provider.

2. Notifications (optional, off unless you turn them on). Getting an alert to your lock screen needs a small service run by the Service Provider, which handles the limited information described below.

What information is handled, and why?

Your mail

When you sign in to a mailbox, you grant the Application permission to read and send mail on your behalf through your mail provider — Gmail today. That permission is granted by you, to your device, in your provider's own sign-in screen, and can be withdrawn there at any time.

Mail is fetched from your provider to your device and stored on your device. The Service Provider does not receive a copy, does not hold your mailbox contents, and has no ability to read your mail.

What you have done with a message

Whether a conversation is done, snoozed or pinned is information the Application creates, rather than something your mail provider holds. It lives on your device, and if you use more than one device it is passed between them through your own iCloud account, which the Service Provider cannot see into.

The sorting

Sorting your mail into bundles requires a language model to read it. The Application gives you two ways to provide one, and both are yours:

• On the device, through Apple Intelligence. Your mail does not leave the device it is already on.
• On a computer of your own, whose address you enter in Settings. Your mail travels between your own machines, on your own network.

Notifications, if you switch them on

This is the one part of Postroom that collects. To put a new message on your lock screen, the Service Provider's notification service holds:

• Your mailbox address, so it knows which mailbox an alert belongs to.
• The devices registered to it, so Apple's Push Notification service knows where to deliver.
• Permission to read new mail in that mailbox, granted by you when you turn notifications on and withdrawable by turning them off.

When a new message arrives, the service reads that message's sender, subject and first line, puts them in the alert, and sends it. Those contents are used for the alert and are not stored afterwards. No other part of your mail is read, and none of it is used for any other purpose.

Leaving notifications off means none of this happens at all, and the Application works without them.

Does the Application collect precise real time location information of the device?

No. The Application does not collect the location of your device. Trips name cities because your own booking confirmations name them, which is information you were sent by mail and not a measurement of where you are.

Is there any analytics, advertising or tracking?

No. There is no analytics, no third-party crash reporting, no advertising, and no advertising identifier. Nothing in the Application identifies you across other apps or websites, and nothing about how you use it is reported to the Service Provider.

Do third parties see and/or have access to information obtained by the Application?

The Service Provider does not sell your information to anyone, and does not share it except as needed to run the parts described above. Those parts involve:

• Your mail provider (Google, for a Gmail account), which already holds your mail and whose own privacy policy governs it.
• Apple, which delivers notifications to your devices and stores the app-owned state you sync through your own iCloud account, and which handles any purchase.
• A hosting provider that runs the notification service on the Service Provider's behalf.
• A model service you chose yourself, if you entered the address of one in Settings, as described above.

Data retention and deletion

Mail stored on your device is removed when you remove the mailbox from the Application or delete the Application.

The notification service holds a mailbox address, its registered devices and its permission only for as long as notifications are switched on. Turn them off, remove the mailbox, or delete the Application, and the record is discarded. You may also withdraw the Application's access from your mail provider's own account settings at any time, which stops it regardless.

To ask for the deletion of anything held for you, email support@travelersvpn.com.

What are my opt-out rights?

You can stop all information handling by deleting the Application. You can stop the only part that collects by leaving notifications switched off, or switching them off later. Neither prevents you from using the rest of the Application.

Children

The Application is not used to knowingly solicit data from or market to children under the age of 13.

The Service Provider does not knowingly collect personally identifiable information from children. The Service Provider encourages all children to never submit any personally identifiable information through the Application and/or Services. The Service Provider encourages parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide personally identifiable information through the Application and/or Services without their permission. If you have reason to believe that a child has provided personally identifiable information to the Service Provider through the Application and/or Services, please contact the Service Provider (support@travelersvpn.com) so that they will be able to take the necessary actions. You must also be at least 16 years of age to consent to the processing of your personally identifiable information in your country (in some countries we may allow your parent or guardian to do so on your behalf).

Security

The Service Provider is concerned about safeguarding the confidentiality of your information and takes reasonable measures to protect the limited information described above. Mail on your device is protected by the device's own encryption, and the permission the notification service holds is kept where only that service can reach it. No method of transmission over the internet or method of electronic storage is completely secure, however, so the Service Provider cannot guarantee absolute security.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to their Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

This privacy policy is effective as of 2026-08-14.

Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by the Service Provider.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at support@travelersvpn.com.